I was about to return everything. I woke up this morning and everything seemed to be working great - all nodes showed wired with good speeds. Some of the nodes showed wireless connections instead of wired backhaul. Last night, after setting everything up, nothing seemed to work - I was getting very slow speeds from the Eero WIFI nodes. The Eero gateway is not in bridge mode and I am seeing behavior I don't understand. Should I set the Eero gateway to bridge mode? Since I want to use the MoCA capabilities in the Xfinity router, I can't set the Xfinity router to bridge mode.
Comcast modem moca software#
This is a software problem.I set up an Eero network with 3 WIFI nodes using one eero directly connected to an ethernet port on the Xfinity Modem/Router and two other nodes connected using MoCA ethernet adapters that use the MoCA capabilities in the Xfinity router.
This shouldn't be a philosophical problem. I'm trying to see the other side, but I'm missing it. What's the problem? It seems very arbitrary. I want to use it for my ethernet adapters. The modem is Moca enabled so that you can use Moca. To access the internet that I AM paying for. I'm just trying to get hard-wired internet access to my upstairs using the cables that are already there. If I were using the boxes, then I could see them saying, "yeah, your devices aren't compatible with the service we're trying to provide." But that's not what's happening here. Especially if I'm not using the X1 boxes, so there is nothing to interfere with. Not only do I not see the problem with that, I definitely see a problem with Comcast limiting my ability to expand my own network. The whole point of Moca is to adapt ethernet over coax. I need the internet to be on so my two older kids who are taking Summer School online won't flunk out.īut just because they use it only the X1 platform, doesn't mean it can only be used for the X1 platform. They refused.Īny other Moca users have this issue? I really hope it's something simple that I've just overlooked. I even asked Tech Support to turn the preferred network controller back on. Regardless, after much combing of the web and forums, the aforementioned store visits (including trying a different Technicolor modem) telephone calls, and a tech visit (where my equipment and hook-up was QC'ed), I'm at a loss, and extremely frustrated. I'm not sure why, as technically, every network device was the same, and only the physical locations had changed. Long-story-short, for some reason, the "preferred network controller" setting in the moca network on the router had gotten turned off. After about 20 seconds of "up" time, my gateway disabled internet and wifi, as well as telephone. And then I tried to move my modem.Īfter moving my Arris Tg1682 modem to another home-run line, I tried to re-establish my Moca network. I even had the network up and running for some time with Moca 1.1 speeds (which is great for my needs). I have done the research, and I know that I have them installed correctly using the best practices (POE filter at entry point before splitter, splitter that is Moca compatible, home-run architecture to my home wiring). I have Actiontec ECB2500C Moca ethernet adapters in my home that I would like to utilize to extend my wired network. I have been struggling for 2 weeks with this issue, and have been to the Xfinity store 3 times, as well as amassed over 4 hours of telephone time with tech support. Outside of these times, our Xperts and other community members are likely to respond to your post.
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Comcast modem moca mod#
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